Delivery Policy
At Twentysuperb Supermarket, we aim to deliver your groceries quickly, safely, and on time. Orders are processed after payment confirmation and delivered to the address provided during checkout. Delivery times may vary depending on your location, order size, product availability, and delivery schedule.
We offer same-day or next-day delivery where available, and estimated delivery times will be shown at checkout. While we work hard to meet all delivery timelines, unexpected delays such as weather conditions, traffic, or high order volumes may occur.
Delivery fees, if applicable, will be clearly displayed before you complete your order. Customers are responsible for ensuring that the delivery address and contact details provided are accurate. If a delivery attempt fails due to incorrect information or unavailability at the delivery location, rescheduling may result in additional charges.
Perishable items should be received promptly upon delivery. Twentysuperb Supermarket is not responsible for spoilage caused by delayed receipt after a successful delivery.
If you experience any issues with your delivery, including missing or damaged items, please contact our customer support team within [24/48] hours of delivery so we can assist you.
